Website Care Plans
Your website is vital to the success of your business. It allows you to connect with your audience, generate leads, and increase revenue. Keep your users (and pockets) happy by signing up for one of the WordPress website care plans below.
Why do you need a website care plan?
It can cost more to fix a broken site than to keep it updated from the start.
Your WordPress site is built on a powerful open source software that is constantly updated. When new versions are released it’s important to test the compatibility of the core software with all installed plugins. If you don’t manage these updates consistently, your site will eventually break—meaning down-time, headaches, and potential loss in revenue.
A proactive approach is the best at thwarting most hacking attempts
In a world where even the biggest corporations are getting hacked, it’s naive to think that our websites aren’t vulnerable. If you aren't actively updating, monitoring, and backing up your WordPress site then you’ve become an even easier target. While we cannot promise that you will never be hacked, we can promise to do everything we can to prevent that from happening.
You’ve got better things to do than worry about your website.
Let’s be honest, running a business is time-consuming. You don’t need to add the additional headache of maintaining your website to that already busy to-do list. Stay focused on your business and let my team of website care experts worry about keeping your website updated, backed up, and secure.
Choose one of the WordPress Website Care Plans offered below then sit back, relax, and let us do the work.
Emergency Care Package
Has it been a while since you’ve updated your site? Get all of the features of the Standard plan along with 2 hours of fixes for a flat fee of $350.
*for existing or previous clients only
Care Plan FAQs
If you are not backing up your site regularly, have never successfully fixed a site that’s been broken because of plugin update incompatibilities, and don’t know what the “white screen of death” is (and how to fix it), then you shouldn't be updating your website on your own.
For the Premium and Elite plans, your support time covers a majority of small tasks including content updates, performance improvements, theme or stylesheet adjustments, bug fixes, and more. Individual tasks are limited to approximately 30 mins. Any individual task that will take more than 30 minutes to complete will be quoted separately at a special reduced hourly rate only available to care plan clients.
Requests for new features, added functionality, custom graphics, additional design, additional pages, email-related issues, or any task that will take longer than 30 minutes to complete are not included in your support time. These will be quoted separately at a special reduced hourly rate only available to care plan clients.
Individual tasks are limited to approximately 30 mins each but there’s no limit on the number of tasks you can send. Any individual task that will take more than 30 minutes to complete will be quoted separately at a special reduced hourly rate only available to care plan clients.
The purpose of these care plans is to keep anything like that from happening in the first place. However, there are certain things that may be out of my control, like issues arising from 3rd party plugins, hosting environment, updates you make on your own, etc. While I cannot promise that you will never experience any issues, I can guarantee that I’ll provide top level preventative care. I will work with my hosting partner to clean up and restore your site so that it’s back online as quickly as possible.
Monthly strategy calls are reserved for Elite plan clients. We’ll get on a phone or video call to check in and discuss your website. These calls will help us focus on the future growth of your site and plan ways to improve it. You can also use that time to screen-share specific issues or for additional training.
Yes. There are no long term contract with my plans. Your payment is processed monthly in advance and you can request cancellation at any time. If you do so, your next monthly payment will be immediately stopped.
My care plans were created specifically to support client websites that I’ve built. However, if you are in need of ongoing support for your existing website I’d be happy to help. Before you can start on a plan I’ll run a full evaluation of your site. This audit will include a full backup along with all website updates, scans, and monitoring tasks. I’ll compile a list of issues to fix and improvements that may be needed in order to proceed with a monthly care plan. This process is generally a 4 hour fixed fee.